Keeping HFA Excellent: Training for HFA sites
HFA national office staff provide training and technical assistance to help communities implement the HFA model. The following training and technical assistance services are available:
Customized Advanced Training
On-Site Technical Assistance
Our Core Training is required for all direct service staff and their supervisors/program managers within six months of hire. The purpose of core training is to instruct staff in their specific roles.
Assessment Core Training
The Assessment Core Training is an in-depth, formalized training designed for staff whose primary role is to conduct initial assessments. It is also ideal for home visitors, who want to advance their communication skills to more confidently address difficult situations with families. Four full days for the family assessment specialist, plus an additional fifth day for supervisors and program managers include topics such as, but not limited to: identifying overburdened families, interviewing skills, conducting risk assessments, completing necessary paperwork and documentation, family-centered support services, communication skills, etc.
Home Visitor Core Training
Home Visitors Core Training is an in-depth, formalized training intended for home visitors of a Healthy Families America program. Four full days for the home visitor, plus an additional fifth day for supervisors and program managers, the training outlines the specific duties of the home visitor in their role within Healthy Families America. Topics include, but are not limited to: establishing and maintaining trust with families, goal setting, completing necessary paperwork the role of the home visitor, communication skills, intervention strategies, etc.
Trainings typically hold up to 12 (Assessment) or 16 (Home Visitor) trainees per session.
Advanced Supervisor Training
Building on the day of training for supervisors and program managers of HFA direct service staff positions (Family Assessment Specialists and Home Visitors), this training consists of three intensive days of in-person training, covering topics that include but are not limited to: the three types of supervision, quality management techniques, crisis management, case management and reflective practice.
Trainings typically hold up to 14 supervisors/program managers per session.
Wraparound training complements core training and covers the additional training topics necessary to support home visitation staff in their duties. Twelve online self-paced modules are available to all program staff and provide 35 hours of training on important topics such as:
Keeping babies healthy and safe,
Fostering infant and child development,
Addressing domestic violence,
Preventing child abuse,
Recognizing substance abuse,
Responding to relationship issues, and;
Promoting mental health
The Healthy Families America Learning Center website also helps staff and supervisors track successful course completion. Additionally, Supervisors receive notice when staff are nearing due dates to ensure timely receipt as required by HFA best practice standards.