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Research: Program Information Management System (PIMS)


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Research Findings

Data Management

Program Information Management System (PIMS)

As HFA has grown nationally, sites and state systems have required better tools to manage their programs and serve their participants locally. In 1998, Prevent Child Abuse America developed the Program Information Management System (PIMS) to enable HFA sites to manage and report on the community programs and participant services they provide. Since then, the system has been improved continually to adapt to the evolving needs of HFA sites including those recently receiving funds from the MIECHV initiative.

PIMS consists of data collection modules for Program and Participant Data Entry, as well as reporting modules for Standard Reports and Custom Queries.

 


Program Data Entry

Sites use this component to track information about staff development, manage collaborative relationships, and identify future resource needs. Specific data collected includes:

 

  • site resources
  • staff characteristics
  • staff training
  • target community characteristics
  • funding resources
  • collaborating agencies, hospitals, and medical clinics

 


Participant Data Entry

Sites use this component to manage their services, identify key participant characteristics, and evaluate the level and quality of services participants receive. Specific data collected includes:
  • Participant demographics
  • Screening, assessment, and intake of new participants
  • Participant activities including home visits, medical visits, instrument administrations, and referrals
  • Child activities, including well baby visits, immunizations, and child development screens

 


Key Benefits

Reporting features
PIMS can generate over 70 pre-packaged reports to support data-driven advocacy and fundraising efforts. PIMS also features a custom query utility, enabling sites to report on or export nearly a thousand data elements.

Common language
PIMS helps monitor and measure the impact of HFA using a standard set of core data elements. This common language makes it easier for HFA sites to share information about effective program features and partnerships at the state as well as the national levels. In 2004, PIMS sites were able to collaborate in completing the Healthy Families Implementation Study. Currently, PIMS is being adapted to address MIECHV benchmarks and other HFA outcome indicators.

Accreditation
During HFA Quality Assurance and Accreditation, sites using PIMS can automatically generate most of the quantitative reports they need. What would otherwise be a tedious data-gathering and calculation process is transformed into a report printing and verification process.

Better service to children & families
PIMS was designed as an integrated program and participant management system so that the links between HFA program characteristics and effective participant outcomes would become clearer. As these characteristics are identified, the services that HFA sites provide to children and families will better meet their needs.


Support for MIECHV Benchmark Tracking

While many of the benchmarks required for MIECHV funding can be tracked in PIMS, HFA allows considerable flexibility in choosing psychometric tools. In addition to tracking several maternal and family life course indicators at baseline and regularly scheduled followup periods, PIMS now tracks scoring summaries for many of the more commonly used outcome tools.


Frequently Asked Questions

Who is involved in developing PIMS?
PIMS was initially created by Prevent Child Abuse America staff, members of the HFA Research Network, and HFA sites across the country. The program is continually developed by Prevent Child Abuse America staff in response to feedback from PIMS trainers and current users of PIMS.

What kind of on-going support is offered to assist sites with installing and using PIMS?
Prevent Child Abuse America provides free support installing PIMS, a comprehensive online User Guide, and a series of online webinars covering advanced topics. While larger states adopting PIMS typically develop their own support infrastructure, independent sites have access to basic technical support via phone, email, or web conference.

 


System Requirements

Is any software required to use PIMS?
Although many states choose to develop web-based systems, PIMS is developed using the popular productivity software Microsoft Access. This platform enables rapid development of the system at a relatively low cost, while allowing individual sites to retain complete ownership of and access to their data. The system can be installed on a single computer, shared by multiple users across a network, or set up on Citrix terminal services. Following are the minimum system requirements for desktop clients:

 

  • PC compatibles using a Pentium 75 or higher microprocessor (Pentium 166 recommended)
  • 64 MB recommended
  • Microsoft Windows 95 operating system or later
  • Microsoft Access 2000 or newer (note that if you have Office 2010, you should install the 32-bit version and not the 64-bit version)

 


Costs

The PIMS license is $600 per site per year. This license fee ensures basic technical support and ongoing development of new upgrades (which are available to all licensed sites free of charge). Furthermore, in order to ensure successful implementation of PIMS, Prevent Child Abuse America also requires sites adopting PIMS to cover all costs associated with a mandatory 2-day training.

 

For questions about PIMS, contact Rob Reid.

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